TL;DR

Integration Intern (Fintech): Supporting the integration and onboarding of merchant partners, ensuring smooth processes and high standards as a regulated payment institution with an accent on technical assistance, merchant support, and process improvement. Focus on optimizing operational workflows, addressing queries, and monitoring key performance indicators.

Location: Milan, Italy

Company

%hirify_global% is a fast-moving, tech-driven fintech company shaping a culture with high standards, innovation, ownership, and continuous learning.

What you will do

Provide technical assistance for seamless implementation of payment systems on merchant platforms.
Offer operational support to merchants pre- and post-integration, resolving issues.
Identify and suggest improvements for operational workflow inefficiencies.
Analyze and monitor KPIs, order flows, and service levels.

Requirements

Fluency in both English and Italian (written and spoken).
Proficiency with standard tools like Excel, Word, PowerPoint, and databases.
Strong attention to detail and excellent organizational skills.
Bachelor’s degree or higher in IT, Engineering, business, or technical disciplines.
Passion for e-commerce, technology, and the digital economy.

Nice to have

Previous experience in similar roles.
Familiarity with tech tools such as Jira, AWS, and Database Query interfaces.
Basic SQL knowledge.
Proficiency (B2+) with additional languages (e.g., French, Spanish).
Prior exposure to startup or scale-up environments.

Culture & Benefits

Operate in a fast-moving, tech-driven environment.
Culture with high standards, independent thought, innovation, ownership, and continuous learning.
Collaborative spirit and eagerness to learn within a team.
Opportunities for growth and development in one of Europe’s most ambitious fintech teams.
Valuing diversity as an Equal Opportunity Employer.

Hiring process

Initial screening with the Talent Team.
First interview with the hiring manager focusing on attitude, skills, and motivation.
Final chat with the CEO to discuss %hirify_global% Values.