Principal Presale Engineer

TL;DR

Principal Presale Engineer: Enabling customers to build the future of communications by delivering the Technical Win and best Product Fit with an accent on leading technical pre-sales relationships, driving technical discovery, proposing architectures, and demonstrating the product. Focus on building customer trust in hirify.global’s solutions and solving business challenges through innovative technical design and presentations.

Location: Remote, based in the UK

Company

hirify.global is shaping the future of communications, delivering innovative solutions to businesses and empowering millions of developers worldwide to craft personalized customer experiences.

What you will do

• Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, and Proof-of-Concepts.
• Lead the technical and product sale, recommending best-practice solutions, and guiding customers on how to use hirify.global’s APIs.
• Establish yourself as a trusted advisor by understanding customer technical pains and designing innovative solutions.
• Build and present highly interactive, complex, and engaging customer product demonstrations.
• Identify and solve problems both for customers and within the organization.
• Mentor less experienced Presale Engineers and contribute to the community through knowledge sharing.

Requirements

• 8+ years of pre-sales experience selling complex, technical products or 10+ years of professional experience supporting technical products with customer-facing experience.
• Excellent communicator and presenter able to gain audience confidence and communicate complex topics.
• Ability to build a deep understanding of customer communications needs and guide them to a technical solution.
• Previous software development experience or working knowledge in Backend (Java, C#, Node.js, Python, PHP), Web development (JavaScript, HTML/CSS, React, Vue.js, Angular), or building with REST APIs.
• Previous experience in Telecom, SIP, Contact Center, or Security.
• Experience with sales methodologies.
• Bachelor’s and/or Master’s degree in a technical discipline or equivalent practical experience.

Nice to have

• Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture.
• Experience working with customers in UK, Ireland and the Nordics.

Culture & Benefits

• Remote-first work environment with a strong culture of connection and global inclusion.
• Competitive pay, generous time off, ample parental and wellness leave, and healthcare.
• Retirement savings program and various other benefits (offerings vary by location).
• Opportunity to build positive change in communities through volunteering and donation efforts.
• Approximately 25% travel is anticipated for customer and team connections.