It Support Specialist (Fintech)

TL;DR

IT Support Specialist (Fintech): Providing IT support to employees across multiple regions, ensuring continuous operational support and managing onboarding/offboarding processes. Focus on SaaS tools administration, end-user device management, and collaboration with various teams to enforce IT security standards and compliance.

Location: Remote and on site IT support to employees across Israel, Iceland, Colombia, and Singapore.

Company

hirify.global has unified payments, payouts and fintech on one worldwide platform.

What you will do

• Provide remote and on site IT support to employees across multiple regions.
• Manage onboarding and offboarding processes, including account setup and hardware provisioning.
• Administer and maintain SaaS tools and systems.
• Deploy, configure, and manage end-user devices.
• Manage hardware inventory and peripheral equipment across all offices.
• Collaborate with Security, People Ops, and Engineering teams to enforce IT security standards and compliance.

Requirements

• Minimum 2 years of experience in IT Help Desk or IT Support within a multi site, cloud based organization.
• Strong knowledge of SaaS ecosystems, identity management, and endpoint security.
• Hands-on experience with MDM tools (Jamf, Intune, or similar).
• Familiarity with Google Workspace, Okta, Atlassian, HubSpot, and common collaboration tools.
• Strong troubleshooting skills for macOS, Windows, and network connectivity issues.
• Service-oriented mindset, independence, and excellent communication skills in English.

Nice to have

• Scripting knowledge (PowerShell, Bash, or Python) for automation.

Culture & Benefits

• Be part of a fast-growing company that’s disrupting the payments industry by building transformative technology.
• Play a pivotal role in developing the future of fintech.