Associate II, Sales Support

TL;DR

Associate II, Sales Support: Ensuring smooth order processing and supporting the sales team with an accent on efficient order entry, product verification, and delivery timeline management. Focus on preparing product and license quotes, tracking account activity, and cross-functional collaboration to resolve order-related issues.

Location: Willing to work on night shift and 10 days RTO/monthly in Taguig City, Philippines

Company

hirify.global is a leading technology company for the global information technology ecosystem, playing a vital role in the worldwide IT sales channel.

What you will do

• Process customer orders efficiently and accurately, verifying product availability, pricing, and delivery timelines.
• Provide administrative support to inside and outside sales representatives, coordinating with sales management and customer service.
• Track overall account activity for assigned customer groups, generating reports on market conditions and sales performance.
• Work cross-functionally with internal teams, communicating order status and updates to stakeholders.
• Handle routine issues and escalate complex ones when needed.

Requirements

• College graduate or High School Diploma with at least 3 years of functional experience; fresh graduates are acceptable.
• With at least 1 year of BPO experience doing Sales Support for Order Entry & Management or Back Office/Data Entry role.
• Background in supply chain or IT distribution is an advantage.
• Average to Good communication skills.
• Knowledgeable with MS Excel functions.
• Willing to work on night shift and 10 days RTO/monthly.

Culture & Benefits

• Shape tomorrow in a fun journey with a leading technology company.