TL;DR

Associate III, Sales Support: Ensuring smooth order processing and supporting the sales team with an accent on efficient order entry, verification of product availability, and compliance with company policies. Focus on cross-functional collaboration with internal teams to handle order changes, escalations, and communication of order status to stakeholders.

Location: Willing to work on night shift (Canada time zone) and 10 days RTO/monthly

Company

%hirify_global% is a leading technology company for the global information technology ecosystem.

What you will do

Process customer orders efficiently and accurately, verifying product availability, pricing, and delivery timelines.
Provide administrative support to inside sales representatives and prepare product and license quotes for pre-sales customers.
Track overall account activity for assigned customer groups and generate reports on market conditions and sales performance.
Work cross-functionally with internal teams (e.g., credit, logistics, supply chain) and communicate order status to stakeholders.

Requirements

College graduate or High School Diploma with at least 3 years functional experience.
At least 2 years BPO experience (any LOB).
Background in supply chain or IT distribution is a huge advantage.
Good English communication skills.
Knowledgeable with MS Excel functions (vlookup, pivot, etc).
Willing to work on night shift (Canada time zone) and 10 days RTO/monthly

Culture & Benefits

Be part of a team shaping tomorrow's technology.
Work in a global information technology ecosystem.
Participate in a fun journey with a leading technology company.

Associate Iii, Sales Support