TL;DR

Principal Business Systems Analyst (AI): Tackling complex business problems and driving new AI driven innovations with end-to-end accountability to ensure quality execution. Focus on delivering delightful experiences to customers, leading %hirify_global%'s transformation to industry-leading service operations technologies and platforms.

Location: Mountain View, California; San Diego, California

Company

%hirify_global% is the global financial technology platform that powers prosperity for the people and communities we serve.

What you will do

Collaborate with engineers, designers, product managers, analysts, and Customer Success business partners to define and enable long-term capability strategies that align with %hirify_global%’s strategic goals.
Analyze complex business problems to be solved through process automation, re-engineering, and strategic analysis of business processes.
Define detailed business requirements to deliver on strategic objectives, gathering end-user feedback and incorporating it into solution design and development.
Lead Business Process Reengineering (BPR) initiatives across the Expert Network, driving process optimization and solution implementation.
Drive the development and implementation of AI-powered solutions to address business challenges and enhance operational effectiveness.

Requirements

Adept at performing complex analysis and translating data into actionable business insights, strategically prioritizing, and clearly communicating objectives, plans, status, and results.
10+ years of experience in operations within a fast-moving technology-driven organization or a quickly evolving supply chain driven organization.
Experience in Business Process Reengineering (BPR) principles from planning to post-implementation and a strong understanding of all phases of the Software Development Life Cycle (SDLC).
Strong business analysis skills (planning, feasibility assessments, requirements development, testing, problem-solving).
Experience with AI technologies for process improvement and efficiency gains in BSA processes, with advanced knowledge of GenAI technologies and their application to solve business problems.

Culture & Benefits

%hirify_global% provides a competitive compensation package with a strong pay-for-performance rewards approach.

Principal Business Systems Analyst, Cs Modern Operations (AI)