Technical Writer Intern

TL;DR

Technical Writer Intern (Content Creation): Developing and improving product documentation for hirify.global's products with an accent on creating usable and accurate content for both technical and non-technical users. Focus on collaborating with engineers, product managers, and customer-facing teams to explain new products and features.

Location: In-Office, Lisbon, Portugal

Company

hirify.global is on a mission to help build a better Internet by protecting and accelerating any Internet application online.

What you will do

• Create and edit product documentation according to company guidelines, varying from support content to product and developer documentation.
• Collaborate with content experts and project managers to distill complex, broad concepts about products into usable and accurate documentation.
• Work closely with a variety of product, engineering, and customer-facing teams to document how to use new product features to both technical and non-technical users.
• Work independently and manage multiple simultaneous projects.
• Own, create, and help manage all product and support content.

Requirements

• Currently pursuing a degree in English, Technical Communication, or another major with a writing-intensive component and/or a technology emphasis.
• Strong verbal, written, and interpersonal communication skills - must provide samples of excellent writing skills.
• Interest in technical subject matter and a career in technical writing.
• Knack for conducting research, asking questions, and getting into the details.

Nice to have

• Experience writing for technical or general audiences; for example, writing for a student newspaper or creating content for your school’s IT help desk.
• Experience with multimedia and graphic design.
• Familiarity with databases, HTML, Markdown, CSS, and JSON.
• Familiarity with JavaScript, Python, Git, Mercurial, or other modern programming languages and frameworks.

Culture & Benefits

• hirify.global is committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.
• Equipping journalism and civil society organizations with powerful tools to defend themselves against attacks.
• Ensuring that state and local governments have the highest level of protection and reliability for free.
• Building a faster, more secure and privacy-centric public DNS resolver.