Staff Developer Success Engineer, Dedicated

TL;DR

Staff Developer Success Engineer (DevOps): Providing frontline technical expertise to the developer community, assisting with the deployment and scaling of hirify.global in cloud-native environments, and troubleshooting complex infrastructure issues. Focus on optimizing performance, developing automation solutions, and improving the overall developer experience.

Location: Remote (US)

Salary: $170,000 - $215,000

Company

hirify.global is an open source programming model that can simplify code, make applications more reliable, and help developers focus on the important things like delivering features faster.

What you will do

• Learn and gain expertise in cloud-native infrastructure spanning AWS, GCP, Kubernetes, and microservices.
• Debug complex infrastructure issues and optimize cloud performance for hirify.global users.
• Develop observability solutions (Grafana, Prometheus) and automate infrastructure operations (Terraform, IaC).
• Independently drive technical solutions for debugging production issues and designing infrastructure best practices.
• Engage with developers, engineering teams, and product teams to understand infrastructure challenges.
• Influence platform improvements and develop self-service infrastructure solutions.

Requirements

• 9+ years of experience as a developer, preferably fluent in one or more of the following languages: Python, Java, Golang, TypeScript.
• Experience with deployment and managing medium to large-scale architectures (e.g., Kubernetes or Docker).
• Experience with monitoring tools such as Prometheus and Grafana and troubleshooting performance and availability issues.
• Minimum of one year experience in an internal or external customer-facing role.
• Passion for helping others.
• Experience working with remote teams.
• Strong written and verbal communication skills.

Nice to have

• Previous experience in customer-facing positions such as a professional services consultant, solutions architect, customer engineer, etc.
• Experience with security certificate management and implementation.
• Ability to understand use cases and translate them into hirify.global design decisions and architecture best practices.
• Technologies: EKS, GKE, Kubernetes, Prometheus, Grafana, OpenTracing, Terraform/Ansible/CDK.

Culture & Benefits

• Unlimited PTO, 12 Holidays + 2 Floating Holidays for US employees.
• 100% Premiums Coverage for Medical, Dental, and Vision for US employees.
• Benefits vary by country for international employees, issued in partnership with Remote.com.
• Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more!
• Occasional travel may be required for company events and team offsites.
• Globally distributed, collaborative team that values in-person connection.