Senior Developer Success Engineer (Cloud Infrastructure)

TL;DR

Senior Developer Success Engineer (Cloud Infrastructure): Being the frontline technical expert for hirify.global's developer community, helping users deploy and scale hirify.global in cloud-native environments with an accent on troubleshooting complex infrastructure issues, optimizing performance, and developing automation solutions. Focus on solving distributed systems challenges, improving developer experience, and designing infrastructure best practices.

Location: Remote Opportunity in the United States

Salary: $145,000 - $185,000

Company

hirify.global is an open-source programming model company focused on simplifying code and making applications more reliable.

What you will do

• Become a technical expert in cloud-native, highly scalable infrastructure spanning AWS, GCP, Kubernetes, and microservices.
• Debug complex infrastructure issues, optimize cloud performance, and enhance reliability for hirify.global users.
• Develop observability solutions (Grafana, Prometheus), improve networking, and automate infrastructure operations (Terraform, IaC).
• Engage directly with developers, engineering teams, and product teams to understand infrastructure challenges and provide solutions.
• Influence platform improvements and develop self-service infrastructure solutions.

Requirements

• 6+ years of experience as a developer, preferably fluent in one or more of the following languages: Python, Java, Golang, TypeScript.
• Experience with deployment and managing medium to large-scale architectures (Kubernetes or Docker).
• Experience with monitoring tools such as Prometheus and Grafana and troubleshooting performance and availability issues.
• Minimum of one year experience in an internal or external customer-facing role.
• Strong written and verbal communication skills.

Nice to have

• Previous experience in customer-facing positions such as a professional services consultant or solutions architect.
• Experience with security certificate management and implementation.
• Ability to understand use cases and translate them into hirify.global design decisions and architecture best practices.
• Experience with technologies like EKS, GKE, Kubernetes, Prometheus, Grafana, OpenTracing, Terraform/Ansible/CDK.

Culture & Benefits

• Unlimited PTO, 12 Holidays + 2 Floating Holidays (U.S.).
• 100% Premiums Coverage for Medical, Dental, and Vision (U.S.).
• Empower 401K Plan (U.S.).
• Additional perks for learning & development, lifestyle spending, in-home office setup, professional memberships, WFH meals, and internet stipend.
• Globally distributed, collaborative team that values occasional in-person connections.
• Access to the Calm App Subscription for mental health & wellness.