TL;DR

Principal OCM and Adoption Lead: Driving Organization Change Management (OCM) and software adoption-related services across the global customer base, with a strong focus on %hirify_global%’s PLM, CAD, and ALM solutions with an accent on adoption initiatives, mentoring cross-functional members, and establishing best practices. Focus on facilitating a seamless adoption experience, successful implementations, and ongoing success for customers.

Location: Must be based in Boston, MA, USA

Salary: $91,000 – $140,000

Company

%hirify_global% brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

What you will do

Deliver OCM and adoption services for US customers, applying proven organization change management strategies to enhance PLM, CAD, and ALM adoption and value realization.
Develop and refine multi-domain adoption best practices to drive measurable value and ensure consistency across customer engagements.
Mentor and coach cross-functional teams to foster knowledge-sharing and continuous improvement across PLM, CAD, and ALM.
Design and manage adoption reporting metrics (e.g., user engagement, system usage, and value attainment) for PLM, CAD, and ALM solutions.
Collaborate with customers’ executive leadership, managers, and end users to facilitate a seamless adoption experience and successful implementations.
Lead OCM efforts in global system implementations, guiding customers from adoption readiness through value realization and ongoing success.

Requirements

10+ years of experience implementing global systems for large organizations, with strong proficiency in PLM, CAD, and ALM systems.
Extensive experience applying OCM methodologies to drive adoption and value realization across multiple domains.
Strong leadership and mentoring skills, with a focus on coaching cross-functional teams in global initiatives.
Proven ability to engage senior leaders and influence strategic decisions.
Excellent communication and presentation skills.
US Citizenship required.
Ability to travel 30% of the time

Nice to have

Experience designing and managing adoption reporting systems across PLM, CAD, and ALM.
Certifications Prosci strongly preferred; Prosci/ADKAR, Kotter, Lewin; practical fluency in Agile/SAFe environments and product-led change.

Culture & Benefits

Opportunity to become a %hirify_global% shareholder through our employee share purchase program.
Eligible for medical, dental and vision insurance, paid time off and sick leave policies, tuition reimbursement, 401(k) contributions and employer match, flexible spending accounts, life insurance, disability coverage and a generous commuter subsidy.
Believe in the power of diverse ideas and perspectives and strive to create an inclusive %hirify_global% for ALL.

Principal Ocm And Adoption Lead