Principal Ocm And Adoption Lead

TL;DR

Principal OCM and Adoption Lead: Driving organization change management and software adoption services across hirify.global's global customer base, with an accent on PLM, CAD, and ALM solutions. Focus on leading adoption initiatives, mentoring cross-functional teams, and establishing best practices to ensure customer value realization.

Location: Must be US Citizen. Boston, MA, USA

Salary: $91,000 – $143,000

Company

hirify.global's software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

What you will do

• Deliver OCM and adoption services for US customers to enhance PLM, CAD, and ALM adoption.
• Develop and refine multi-domain adoption best practices to drive measurable value.
• Mentor and coach cross-functional teams to foster knowledge-sharing and continuous improvement.
• Design and manage adoption reporting metrics for PLM, CAD, and ALM solutions.
• Partner with senior leaders to provide regular updates on adoption efforts.
• Collaborate with customers’ executive leadership, managers, and end users to facilitate a seamless adoption experience.

Requirements

• 10+ years of experience implementing global systems for large organizations, with strong proficiency in PLM, CAD, and ALM systems.
• Extensive experience applying OCM methodologies to drive adoption and value realization across multiple domains.
• Strong leadership and mentoring skills, with a focus on coaching cross-functional teams in global initiatives.
• Proven ability to engage senior leaders and influence strategic decisions.
• Excellent communication and presentation skills.
• US Citizenship required.

Nice to have

• Experience designing and managing adoption reporting systems across PLM, CAD, and ALM.
• Certifications Prosci strongly preferred; Prosci/ADKAR, Kotter, Lewin; practical fluency in Agile/SAFe environments and product-led change.

Culture & Benefits

• Opportunity to become a hirify.global shareholder through our employee share purchase program.
• Employees may be eligible for medical, dental and vision insurance, paid time off and sick leave policies, tuition reimbursement, 401(k) contributions and employer match, flexible spending accounts, life insurance, disability coverage and a generous commuter subsidy.
• Inclusive environment that values and respects all identities, cultures, and perspectives.