TL;DR

IT Support Specialist: Ensuring the seamless operation of %hirify_global%'s infrastructure and digital tools with an accent on troubleshooting IT problems and maintaining system security. Focus on collaborating with the Product team to implement and improve systems, and continuously identifying and implementing IT process improvements.

Location: Flexible work model (hybrid and options for remote work). The office is located in Amsterdam.

Salary: €50 net contribution towards phone/internet per month

Company

%hirify_global% provides companies, their employees, and employees' families with mental well-being support through their platform.

What you will do

Provide IT support to employees and clients, troubleshooting technical issues.
Oversee company assets and maintain up-to-date technical documentation.
Enhance digital security and educate colleagues on security policies.
Collaborate with the Product team to implement and improve systems.
Continuously identify and implement IT process improvements.

Requirements

Strong foundational knowledge of various computer systems and IT tools.
Excellent communication and service-oriented mindset, with keen attention to detail.
Proactive and solution-focused, eager to take initiative and solve problems efficiently.
Adaptability and enthusiasm for working in a fast-paced, start-up environment.
Minimum 2 years of experience in an IT or digital support role.
Fluent in English.

Nice to have

Dutch is a nice to have.

Culture & Benefits

Yearly development budget of €1500.
%hirify_global% contributes towards your monthly ClassPass membership.
Company wide training programs.
Daily healthy and vegetarian lunch at our office.
27.5 vacation days per year.
Free and unlimited access for you and your family to all our products, including our psychologists.

It Support Specialist