TL;DR

Lead Digital Transformation (Healthcare): Leading the Customer Data Platform (CDP) practice, driving strategy, solution delivery, and stakeholder engagement across enterprise digital programs with an accent on data-driven customer experience strategies in pharma, biotech, and healthcare ecosystems. Focus on defining CDP-driven transformation roadmaps and enabling adoption of emerging technologies.

Location: KA, IN

Company

%hirify_global% is a technology-led healthcare solutions provider driven by the purpose to enable healthcare organizations to be future-ready.

What you will do

Define and execute the business strategy for %hirify_global%’s Customer Data Platform (CDP) practice in alignment with business objectives.
Develop strategic growth plans for CDP adoption across pharma marketing, patient engagement, and HCP (Healthcare Professional) experience programs.
Partner with sales, marketing, and consulting teams to articulate CDP value propositions and create go-to-market strategies for Life Sciences clients.
Translate high-level business objectives into digital use cases for Life Sciences clients such as patient engagement, HCP segmentation, and omnichannel orchestration.
Facilitate workshops to define strategy, assess maturity, and prioritize transformation initiatives.
Drive data onboarding, identity resolution, and audience segmentation strategies for patient and HCP data.

Requirements

8-12 years of experience in consulting, digital transformation, or data-driven marketing.
Strong knowledge of enterprise digital platforms (CRM, CDP, MarTech, ERP, Data & Analytics platforms).
Proven ability to engage with senior client stakeholders and translate business needs into actionable digital solutions.
Understanding of Life Sciences commercial models, omnichannel engagement, and regulatory compliance.
Familiarity with emerging technologies (Gen AI, automation, cloud, data platforms).
Excellent leadership, communication, and stakeholder management skills.

Nice to have

Experience with specific digital platforms (Salesforce, Adobe, Tealium, Segment, Treasure Data, etc.).
Exposure to customer experience design, analytics, and omni-channel engagement.
Certifications in digital platforms, analytics tools, or project management (Agile, PMP, etc.).
Knowledge of data privacy regulations and compliance frameworks.

Culture & Benefits

%hirify_global% is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity.
All employment decisions, from hiring to separation, will be based on business requirements, the candidate’s merit and qualification.
We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics.