TL;DR

Partner Portal Administrator & Content Manager (Content Management): Managing partner onboarding and engagement efforts with an accent on maintaining the partner portal and community, and developing online training and video resources. Focus on content performance analysis, cross-functional collaboration, and support partner communications.

Location: Must be based in the USA

Company

%hirify_global% helps organizations manage the end-to-end process of proposing, negotiating, signing, and leveraging contracts using our flexible Data-first Agreement Platform (DAP).

What you will do

Onboard and manage users; update and organize content within the partner portal and community platforms.
Establish and maintain a structured content library with clear taxonomy, ensuring it is easily accessible and optimized for usage.
Track and analyze content performance and partner feedback to identify gaps and optimize enablement programs.
Partner with marketing, product, customer success, and sales to align with partner messaging and content needs.
Develop and publish basic online training courses and videos.
Support partner communications, including the partner newsletter and product release enablement and announcements; coordinate logistics and content for webinars.

Requirements

1–3 years of experience in portal administration and content management with a knowledge of and willingness to leverage AI for creating and delivering work product.
Experience in training and video development.
Experience with content management systems (e.g., Saleshood, Confluence), LMS platforms (Talent, Skilljar).
Experience with training development tools (Articulate Rise, Storyline) and video editing.
Experience with CRM systems (e.g., Salesforce) is preferred.
Excellent written and verbal communication skills.

Culture & Benefits

We believe that the way to build the strongest, most vibrant place to work is to bring in individuals from all walks of life, and to support them in bringing their authentic selves to their day, every day.
Our working philosophy is that “EX = CX”: when employee experience is excellent, so is customer experience.
We support multiple Employee Resource Groups (ERGs) and offer a working environment that supports healthy work/life balance, including floating holidays and a quarterly, no-questions-asked wellness day.