TL;DR

Sales Account Manager (Fintech): Managing and growing a portfolio of restaurant clients by selling TheFork solutions to increase their revenue and optimize their margins with an accent on building long-term relationships and providing support for their positioning strategy. Focus on developing promotional plans and ensuring compliance with T&Cs to guarantee excellent B2C user experience.

Location: Milan, Italy. Flexible working environment with 2 days home office per week + up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely

Company

TheFork connects the world’s favorite restaurants and the broadest community of loyal diners through its restaurant discovery & booking app and innovative software tools.

What you will do

Ensure your restaurant portfolio generates significant revenue by selling TheFork solutions.
Negotiate favorable conditions, allowing restaurants to optimize margins and increase seat occupancy.
Be the primary point of contact and build long-term relationships with customers.
Provide support via email and phone to your client portfolio, assisting with positioning strategy, revenue management, and online marketing.
Set up action plans with Sales and Marketing to develop promotional plans, including Festivals and special offers.
Monitor and ensure restaurants comply with T&Cs and quality policies for excellent B2C user experience.

Requirements

Years of experience in account management or relevant role: +2y
Language: Native level of Italian and fluent English
A Fully computer literate - GSuite and Salesforce
Self-starter, results-oriented person who loves to reach and exceed targets
Knowledge of the revenue management related issue
Very comfortable having conversations and negotiations over the phone

Culture & Benefits

Awesome team and a permanent contract.
Flexible working environment.
International teams and a multicultural environment spanning 10 offices across Europe.
Highly inclusive working environment
Continuous learning and development programs.
Amazing offices with dining, coffee points, and leisure area.