TL;DR

Ux Researcher (Fintech): Leading meaningful research that shapes product direction and helps teams make better decisions earlier with an accent on generative and tactical discovery research. Focus on synthesising research into clear, actionable insights and presenting findings to stakeholders.

Location: Hybrid, minimum 50% of working time per month in the office. Initial period will be full-time in the office.

Company

%hirify_global% is one of the fastest-growing investment platform businesses in the UK, a FTSE 250 company headquartered in Manchester with offices in central London and Bristol.

What you will do

Lead generative and tactical discovery research end-to-end.
Select and apply appropriate research methods to meet research goals.
Partner closely with UX Designers on tactical discovery.
Conduct qualitative and quantitative research, including interviews, studies, and surveys.
Synthesise research into clear, actionable insights.
Present findings and recommendations to stakeholders.

Requirements

Proven experience working as a UX Researcher, leading studies independently.
Strong grounding in qualitative research, with experience applying quantitative methods.
Confidence choosing and applying research methods to answer product questions.
Experience collaborating with designers and product teams in an agile environment.
Ability to synthesise complex findings into clear, compelling insight.
Comfortable presenting research outputs to a range of stakeholders.

Nice to have

Experience working in regulated environments or financial services.

Culture & Benefits

Starting holiday entitlement of 25 days, increasing up to 31 days with length of service.
Choice of pension schemes with matched contributions up to 6%.
Free gym membership, with an on-site gym providing a wide range of free classes.
Personal development programmes built around you and your career goals.
Dedicated time for proof-of-concepts and assessing new tech.