Senior Relationship Manager (SaaS)

TL;DR

Senior Relationship Manager (SaaS): Driving strategic sales processes and managing key accounts for an engagement tool with an accent on commercial responsibility, revenue retention, and growth. Focus on developing C-level relationships, assessing business opportunities with data, and acting as an internal sales expert.

Location: Onsite at Stockholm HQ

Company

hirify.global is an engagement tool transforming presentations into interactive conversations to help over 1 billion people listen, learn, and work better together.

What you will do

• Manage a portfolio of 10-15 Key Accounts with full commercial responsibility for revenue retention and growth.
• Develop and leverage relationships with C-level stakeholders and key influencers globally.
• Manage continuous forecasting and risk management for key renewals, preventing churn.
• Assess business opportunities using data to support decision-making and translate customer needs into product fit.
• Collaborate with Senior Customer Success Managers for strategic enterprise customers.
• Act as a bridge between sales, product, and business development to improve enterprise offerings and share sales best practices.

Requirements

• 5+ years of sales experience, including 2+ years from key account sales and leading complex, strategic sales processes towards an international customer base.
• Experience in SaaS sales.
• Ability to assess business opportunities, use data for informed decisions, and persuade stakeholders.
• Passion for building long-term relationships and driving commercial initiatives.
• Knowledge of software contract terms and conditions and ability to create fair transactions.
• Strong business acumen, communication, stakeholder management, negotiation, pipeline, and forecasting skills.
• Professional-level English required.

Culture & Benefits

• Diverse and inclusive work environment with smart and driven colleagues.
• Continuous professional development through leadership programs, external personal coaching, and relevant education.
• Competitive compensation and benefits package, including pension contributions.
• Emphasis on collaboration, teamwork, and a non-commission-based salary model for sales roles.
• Healthy view on work-life balance and a platform where people feel safe and differences are embraced.