TL;DR

Manager, Data Science III (AI): Leading a team of Data Scientists and Machine Learning Engineers to build and deploy AI solutions for %hirify_global%'s Customer Care, with an accent on translating business needs into technical solutions and ensuring models are operationalized. Focus on implementing best practices in experimentation, model validation, and staying ahead of emerging ML and AI techniques.

Location: Must be located in Boston, Massachusetts, United States

Salary: $155,500—$249,000 USD

Company

%hirify_global% is an online retailer of pet food and other pet-related products.

What you will do

Lead the design and implementation of scalable machine learning and AI solutions for %hirify_global%’s Customer Care teams.
Partner with engineering, product, operations, and enterprise teams to identify high-impact use cases.
Lead all aspects of the data science lifecycle, from data acquisition to model deployment and monitoring.
Mentor and develop Data Scientists & Machine Learning Engineers.
Communicate findings and recommendations to senior leaders through data visualizations.
Stay ahead of emerging ML and AI techniques and evaluate their applicability to %hirify_global%’s business context.

Requirements

Master’s degree (or Ph.D.) in Data Science, Computer Science, Statistics, or a related field.
5+ years of experience in data science or applied machine learning, including at least 2 years leading technical teams.
Strong programming skills in Python or R, with experience in data manipulation and ML libraries.
Solid understanding of machine learning algorithms, statistical modeling, experimental design and MLOps.
Hands-on exposure to LLMs and advanced NLP techniques.
Experience with SQL and data engineering concepts; familiarity with cloud platforms (AWS, GCP, or Azure).
Must be located in Boston, Massachusetts, United States

Nice to have

Knowledge of graph-based modeling, optimization, or recommendation systems.
Previous experience in retail or e-commerce environments.

Culture & Benefits

Unlimited PTO, subject to manager approval.
Six paid holidays per year.
Eligible for paid sick and family leave in compliance with applicable state and local regulations.
Eligible for 401k and a new hire and annual equity grant.
Medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident insurance.
Parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and discounts including 10% off pet insurance and 20% off at %hirify_global%.com.