TL;DR

Account Management Executive (Fintech): Managing long-tail clients, ensuring their satisfaction, and optimizing their experience by driving growth through cross-selling, upselling, and expanding their use of diverse products and services with an accent on delivering tailored solutions to clients and driving account growth & retention. Focus on strategic projects, automating processes, optimizing operations, and implementing solutions.

Location: Must be based in the UAE

Company

%hirify_global% creates financial freedom in the way people shop, earn and save by reshaping their relationship with money.

What you will do

Strategize high-growth potential accounts and drive account expansion through tailored solutions.
Develop and maintain strong, long-term relationships with accounts to understand their business needs and goals.
Monitor account performance by creating reports that highlight key metrics and trends, tailored to each merchant’s specific needs.
Proactively identify potential obstacles, address challenges swiftly, and coordinate with cross-functional teams for effective solutions.
Collaborate with internal teams to support organizational projects and identify strategic opportunities for upselling and cross-selling.

Requirements

Bachelor’s degree in Business, Marketing, or a related field.
Proven experience in account management, sales, or a similar client-facing role is a plus.
Strong communication, data analytics, and relationship-building skills.
Excellent problem-solving skills and attention to detail.
Ability to multitask and manage multiple key accounts and participate in projects simultaneously.
Exposure to metrics important to e-commerce businesses is preferred.

Nice to have

Familiarity with Tableau is a plus.

Culture & Benefits

Flexible working hours and autonomy from day one.
Participation in the company’s employee stock options program.
Health Insurance.
Flexi Perks: a monetary benefit to spend on health, well-being, education, or professional development.
Opportunity to learn from and grow with the sharpest minds in the business.

Hiring process

Applied - Review - HR call.
Technical interview @%hirify_global%.
Final interview @%hirify_global% - Hired.