Account Management Executive (Fintech)

TL;DR

Account Management Executive (Fintech): Managing long-tail clients, ensuring their satisfaction, and optimizing their experience by driving growth through cross-selling, upselling, and expanding their use of diverse products and services with an accent on delivering tailored solutions to clients and driving account growth & retention. Focus on strategic projects, automating processes, optimizing operations, and implementing solutions.

Location: Must be based in the UAE

Company

hirify.global creates financial freedom in the way people shop, earn and save by reshaping their relationship with money.

What you will do

• Strategize high-growth potential accounts and drive account expansion through tailored solutions.
• Develop and maintain strong, long-term relationships with accounts to understand their business needs and goals.
• Monitor account performance by creating reports that highlight key metrics and trends, tailored to each merchant’s specific needs.
• Proactively identify potential obstacles, address challenges swiftly, and coordinate with cross-functional teams for effective solutions.
• Collaborate with internal teams to support organizational projects and identify strategic opportunities for upselling and cross-selling.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field.
• Proven experience in account management, sales, or a similar client-facing role is a plus.
• Strong communication, data analytics, and relationship-building skills.
• Excellent problem-solving skills and attention to detail.
• Ability to multitask and manage multiple key accounts and participate in projects simultaneously.
• Exposure to metrics important to e-commerce businesses is preferred.

Nice to have

• Familiarity with Tableau is a plus.

Culture & Benefits

• Flexible working hours and autonomy from day one.
• Participation in the company’s employee stock options program.
• Health Insurance.
• Flexi Perks: a monetary benefit to spend on health, well-being, education, or professional development.
• Opportunity to learn from and grow with the sharpest minds in the business.

Hiring process

• Applied - Review - HR call.
• Technical interview @hirify.global.
• Final interview @hirify.global - Hired.