TL;DR
Account Executive (PropTech): Cultivating and maintaining client relationships to drive growth, retention, and satisfaction among assigned clients with an accent on developing strategic account plans and identifying cross-sell/upsell opportunities. Focus on leading contract negotiations, resolving client issues, and monitoring account performance metrics.
Location: Hybrid flexible working in Thailand
Company
hirify.global is Southeast Asia’s leading PropTech company, empowering property seekers with real estate listings, insights, and solutions across Singapore, Malaysia, Thailand, and Vietnam.
What you will do
- Cultivate and maintain strong relationships with key clients, serving as their primary point of contact.
- Develop and implement strategic account plans to drive growth, retention, and satisfaction.
- Conduct needs assessments and propose tailored solutions to address client needs effectively.
- Identify opportunities to cross-sell or upsell additional products or services to existing clients.
- Proactively address any client issues or concerns, ensuring prompt resolution and escalation.
- Lead contract negotiation processes, ensuring favorable terms and managing contract renewals.
Requirements
- Experience in account management or a related field, with a proven track record of success in managing large, complex client accounts.
- Strong understanding of the industry landscape, market trends, and client needs within the assigned sector.
- Ability to develop and execute strategic account plans that align with both client objectives and company goals.
- Excellent negotiation skills with the ability to navigate complex contract negotiations and drive win-win outcomes.
Culture & Benefits
- Hybrid flexible working that focuses on outcomes over hours.
- Holistic rewards package covering financial, physical & mental health.
- Multi-directional career development across all levels.
- Inclusive benefits like equal paternity leave, supporting all employees in work-life balance.
- Opportunity to shape the future of an entire industry and the lives of millions in Southeast Asia.
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