Staff Engineer (ServiceNow)

TL;DR

Staff Engineer (ServiceNow): Leading the development and integration of ServiceNow solutions, specializing in APM, CSM, and HRSD modules with an accent on architectural design, complex problem-solving, and team mentorship. Focus on translating business requirements into technical solutions, driving continuous improvement, and conducting proof-of-concepts for new designs.

Location: Must be based in South Asia

Company

hirify.global is a Digital Product Engineering company with over 17,700 experts across 39 countries, building inspiring products, services, and experiences at scale.

What you will do

• Envision and define overall technical solutions, technologies, patterns, and frameworks for functional and non-functional requirements.
• Develop and implement technical solutions and conduct component Integration Tests.
• Lead/support UAT and production rollouts.
• Create, understand, and validate Work Breakdown Structures and estimated effort for modules/tasks.
• Help the team troubleshoot and resolve complex bugs and propose solutions during code/design reviews.
• Carry out Proof-of-Concepts (POCs) to validate suggested designs and technologies.

Requirements

• 7+ years of experience in ServiceNow Development, specializing in APM, CSM Module, and HRSD.
• Hands-on experience in ServiceNow integrations with third-party systems.
• Experience in ITOM, GRC, or HRSD modules and strong ITIL knowledge.
• ServiceNow SPM module certification is required.
• Proficiency in configuring ServiceNow using scripting (UI Policies/Actions, Business Rules, Client Scripts, Jelly scripting, Angular JS).
• Strong communication skills to collect requirements and describe technical designs.

Culture & Benefits

• Dynamic and non-hierarchical work culture.
• Opportunity to work with a global team of 17,700+ experts across 39 countries.
• Focus on building inspiring, exciting, and delightful products, services, and experiences.