TL;DR

Senior Project Manager (Microsoft Dynamics 365 CRM): Leading the implementation of association-specific CRM software for clients with an accent on detailed project planning, client satisfaction, and process streamlining. Focus on managing complex software implementation projects from discovery to close-out, ensuring timely delivery, budget adherence, and high-quality solutions.

Location: This is a fully remote position. Staff must be available to work during the hours of 8am – 6pm ET and be available on camera for client-facing meetings. Occasional travel to client sites is required (typically no more than 2-3 times per year for 1-3 days).

Company

Altai Systems delivers association-specific CRM software built on top of Microsoft Dynamics 365 CRM using the Power Apps suite of tools.

What you will do

Lead project kickoffs, discovery, and requirements analysis for CRM software implementations.
Collaborate with sales, business analysts, consultants, and developers to ensure project alignment and custom requirements are met.
Create and maintain detailed project plans, status reports, and budget reports, ensuring on-time and within-budget completion.
Oversee documentation, testing, and quality assurance for deliverables, seeking client sign-off.
Manage internal project resources and maintain accurate time/task tracking for reporting and billing.
Maintain client relationships post-launch, identifying upsell opportunities and providing proactive updates.

Requirements

5+ years of experience managing large, intricate software implementation projects.
5+ years of experience managing project budgets in excess of $250K and timelines in excess of 12 months.
Keen ability to assess and mitigate project risk and extensive experience managing change control.
Excellent oral and written communication skills with the ability to communicate effectively with C-level executives.
Advanced skills in Microsoft Excel and Word, and moderate to advanced skills leveraging Jira.
Ability to manage multiple competing projects, priorities, and tasks simultaneously.

Nice to have

Experience managing Microsoft Dynamics CRM and/or Association Management System (AMS/CRM) implementations is desirable.
Experience within the association industry.

Culture & Benefits

Work remotely from home offices with flexible work schedules.
Enjoy great pay and competitive benefits.
Opportunity to impact and support influential non-profit organizations globally.
Value infectious energy, positivity, and an unwavering commitment to quality.