TL;DR

Business Analyst (Salesforce): Transform business needs into clear, testable requirements and support the global rollout of Salesforce CRM with an accent on requirements engineering, process mapping, and stakeholder collaboration. Focus on designing data models, coordinating UAT, and ensuring high-quality deliverables across multiple business lines and markets.

Location: Remote in Warsaw or Barcelona

Company

%hirify_global% is the world’s largest healthcare platform connecting millions of patients with doctors across multiple countries, offering marketplaces, SaaS, and AI tools to improve healthcare efficiency.

What you will do

Own requirements from intake to Definition of Ready, producing user stories with acceptance criteria and non-functional requirements.
Collaborate with architects, engineering, product, and RevOps/BI teams to align on solution design and reporting needs.
Define data models, prepare data mapping, and support migration and cutover planning.
Lead User Acceptance Testing (UAT) with business users and track defects to acceptance.
Contribute to refinement and prioritization meetings and drive continuous improvement of templates and standards.

Requirements

3 to 5+ years as a Business Analyst in Salesforce environment.
Strong requirements engineering, process mapping, and stakeholder facilitation skills.
Solid data literacy including object/field design, mappings, and basic SQL/Sheets.
Experience coordinating UAT and working across product, engineering, or operations teams.
Proficiency with Jira/Confluence and diagramming tools like Miro or Figma.
Excellent written and spoken English.

Nice to have

Salesforce certifications or hands-on exposure to Sales/CS processes.
Extensive experience with Jira and familiarity with QA practices, release processes, or analytics tools.
Experience with integrations such as CTI systems, scheduling, or email tools.

Culture & Benefits

Global healthcare insurance and wellness support.
Flexible remote work and office presence options in multiple global hubs.
Time off including vacation, birthdays, and mental health days.
Employee Share Option Plan (ESOP) after 6 months for eligible levels.
Local perks such as meal vouchers, transport allowances, and extended parental leave depending on location.
Career growth opportunities and a diverse, inclusive global team.

Hiring process

Pre-screening SHL numerical reasoning assessment.
Introductory call with Talent Acquisition Partner.
Interview with Hiring Manager (Salesforce Product Manager).
Case study presentation.
Team interview with Head of CRM & Payments and other stakeholders.
References and offer.