Corporate Account Manager (Cybersecurity)

TL;DR

Corporate Account Manager (Cybersecurity): Managing existing customer accounts to ensure high adoption of next-generation endpoint technology and drive cross-sell/upsell opportunities with an accent on customer satisfaction and identifying key MBOs. Focus on building strong client relationships, creating customer champions, and devising account strategies for growth within the cybersecurity product portfolio.

Location: Remote, must be based in Thailand

Company

hirify.global is a global leader in cybersecurity, providing an advanced AI-native platform to protect organizations.

What you will do

• Serve as primary point of contact for clients, collaborating with internal teams to ensure value from implemented solutions.
• Achieve new sales growth quota within assigned customer base quarterly.
• Act as a customer advocate, building relationships and creating new champions.
• Identify cross-sell and upsell opportunities and present additional solutions from the hirify.global portfolio.
• Devise and execute account strategies for customer success and account growth.
• Provide high-touch customer service, including escalation and coordination of support issues.

Requirements

• Demonstrated 5+ years of experience managing end-to-end sales account management.
• Strong ability to manage the full sales cycle, handle objections, and close deals.
• Light experience and/or understanding of sales frameworks such as MEDDPICC and Sandler.
• Track record of meeting or exceeding expectations in an individually focused, quota and/or metric carrying role.
• Ability to successfully balance a wide variety of daily tasks and adjust priorities on the fly in a fast-paced environment.
• Strong technical aptitude and ability to learn new concepts quickly.
• Exceptional written and verbal communication skills demonstrated through email, conference calls, client visits and presentations, and internal meetings.
• High level of comfort handling client objections and negotiations.

Nice to have

• Cyber Security industry experience.
• Security and/or SaaS Sales experience.
• Advanced experience and/or understanding of sales frameworks such as MEDDPICC and Sandler.

Culture & Benefits

• Inclusive culture valuing diversity, equity, and belonging.
• Flexibility and autonomy to own careers.
• Commitment to customers, community, and each other.
• Equal opportunity and affirmative action employer.