Merchandising Manager

TL;DR

Merchandising Manager: Managing and optimising the flow of deals, offers, and priority content across app and website with an accent on balancing commercial priorities and member value. Focus on developing merchandising plans, optimising user journeys, and collaborating cross-functionally to enhance member experience.

Location: Hybrid work with offices in Leicestershire and London, no fully remote option

Company

hirify.global provides exclusive discounts and benefits to members who serve the community, focusing on delivering value and innovative products.

What you will do

• Lead onsite merchandising to surface relevant, high-impact deals and content supporting commercial goals
• Collaborate with partnerships and commercial teams for timely deal activation aligned with retail media strategy
• Own prioritisation framework balancing high-value deals with strategic brand and member initiatives
• Develop merchandising plans aligned to marketing calendar and business objectives
• Integrate and promote non-deal content such as Member Days, Shopping Cards, Cinema, Finance, and Blue Light Tickets
• Monitor performance using analytics and reporting to identify trends and improve engagement
• Test and optimise layouts, content prioritisation, and user journeys
• Use insight and research to inform merchandising decisions as the voice of the member

Requirements

• Proven experience in merchandising, e-commerce, or digital marketing roles
• Strong organisational and prioritisation skills managing multiple activities
• Experience with CMS tools and onsite content management
• Commercial mindset with deal management and content planning experience
• Strong analytical skills with performance measurement and affiliate reporting experience
• Confidence working cross-functionally with marketing, commercial, product, and tech teams
• Interest or experience in membership or loyalty-led businesses
• Detail-oriented and proactive approach focused on delivering member value

Culture & Benefits

• Hybrid working and flexible hours with offices in Leicestershire and London
• Free parking and EV charging onsite at HQ
• 25 days annual leave plus birthday off and buy/sell holiday scheme
• Company bonus scheme and exclusive member discounts
• Generous funded BUPA medical insurance covering pre-existing conditions
• Group auto-enrolment pension plan and enhanced parental/absence leave
• Healthcare cashback plan and employee assistance programme including mental health support
• Social events, recognition programs, relaxed dress code, and modern office amenities
• Onsite gym with free HIIT and stretch classes
• Strong learning and development culture with personal growth fund