TL;DR

IT Service Desk Specialist: Installing, modifying, and repairing computer hardware and software with an accent on providing technical assistance and support for user queries and system issues. Focus on maintaining daily performance of computer systems, managing user accounts, and processing monitoring system messages.

Location: Onsite in Sofia, Bulgaria

Company

%hirify_global% provides technological services for the Schwarz group across over 30 countries in Europe and the US, building the European sovereign cloud STACKIT, setting new standards in cybersecurity with XM Cyber, and excelling in AI.

What you will do

Install, modify, and repair computer hardware and software.
Provide technical assistance and support for computer systems, software, and hardware queries.
Operate media devices and support events in the Tech Theater.
Maintain daily performance of computer systems and run diagnostic programs.
Create user accounts, provide network access, and process monitoring system messages.
Perform cabling or network connection activities.

Requirements

Degree in Computer Science, Engineering, or a related field.
Experience in Active Directory administration.
Knowledge of Microsoft Windows OS, macOS, Microsoft MECM, and Jamf Apple Device Management.
Knowledge of network devices.
Strong analytical, problem-solving, and decision-making skills.
Strong command of the English language.

Nice to have

Proficiency in German.

Culture & Benefits

Work in an international team of experts.
Variety of opportunities to grow in IT.
Contribute to improving life with products and services for current and future generations.
Focus on future-proof actions and vision to be a leading ecosystem for a better life.