Senior Relationship Manager

TL;DR

Senior Relationship Manager: Growing and expanding key strategic partnerships with enterprise merchants both online and in-store with an accent on portfolio profitability and stakeholder engagement. Focus on managing complex relationships, developing multi-year account plans, and driving merchant growth and satisfaction.

Company

hirify.global is a global technology company building products to increase access to the global economy, including Afterpay, Square, Cash App, and others.

What you will do

• Grow and develop long-term profitable partnerships with merchants to deliver sustainable business growth.
• Lead C-level external and internal engagement and stakeholder management.
• Manage a complex portfolio and develop multi-year account plans with strategic partners.
• Drive merchant usage, satisfaction, and revenue growth through proactive customer growth strategies.
• Develop and refine merchant value propositions and marketing best practices.
• Foster cross-functional collaboration across Sales, Marketing, Product, Legal, Risk, and Operations teams.

Requirements

• Remote work with collaboration across multiple time zones.
• Extensive experience in client-facing sales, account management, or customer success roles.
• Bachelor's degree in a relevant field.
• Strong relationship management skills managing complex enterprise relationships.
• Experience in eCommerce or startup environments with global operations preferred.
• Experience with B2B sales, portfolio management, and profitability metrics.

Culture & Benefits

• Remote work and flexible time off.
• Medical insurance and retirement savings plans.
• Inclusive and equal opportunity employer committed to diversity.
• Supportive workplace with accommodations for disabled applicants.