TL;DR

Senior Product Manager (AI): Defining vision and roadmap for content platforms leveraging AI to improve speed, quality, and personalization of travel content with an accent on responsible AI use, end-to-end workflow simplification, and connecting content to measurable customer outcomes. Focus on building scalable platform capabilities across multi-brand ecosystems and applying AI/ML concepts to content generation and quality evaluation.

Location: Canada - Quebec - Montreal. Offers a flexible work model with offices.

Salary: $146,000.00–$204,500.00

Company

%hirify_global% brands power global travel for everyone, everywhere, designing cutting-edge tech and groundbreaking solutions for partners.

What you will do

Define and evangelize a product vision and roadmap for content platform with measurable improvements in velocity, quality, and transparency.
Leverage AI to enable next-gen content creation and governance, focusing on safe generation and evaluation tooling.
Lead discovery with internal practitioner communities to identify pain points and simplify end-to-end workflows.
Connect content to customer outcomes by partnering with experience teams to use content and metadata to evolve shopping, decision support, and post-booking experiences.
Drive cross-functional execution with Engineering, Design, and Operations, balancing strategic bets with pragmatic delivery.
Establish high standards for content quality and service reliability, aligning acceptance criteria and operational dashboards.
Champion an experimentation and data-driven culture, using insights to prioritize and de-risk platform investments.
Communicate clearly and often, providing crisp narratives and stakeholder updates from strategy through launch.

Requirements

6+ years in product management (or equivalent) with meaningful ownership of internal platforms, content/authoring systems, or services.
Demonstrated experience leveraging content (and its structure, metadata, and services) to evolve customer experiences, ideally across large, multi-brand or multi-surface ecosystems.
Hands-on experience applying AI/ML concepts to content problems (e.g., generation, classification, summarization, enrichment, quality evaluation) with an emphasis on safety and measurement.
Strong product fundamentals: customer discovery, strategy and outcome definition, roadmap storytelling, data/experiment fluency, and iterative delivery with engineering.
Excellent communication and stakeholder leadership skills, able to align executive, engineering, and content communities.
Bachelor’s degree (8+ years experience) or Master’s (6+ years experience) in a relevant field, or equivalent related professional experience.

Nice to have

Experience with localization and workflows to globalize an experience.
Hands-on experience with content generation utilizing different content data sources and training LLMs.
Deep understanding of destination databases and consumer map experiences.
Experience with content management systems.
Work leading efforts to source content and execute partnerships with content providers.
Bilingual in French and English.

Culture & Benefits

Provides a full benefits package including exciting travel perks, generous time-off, and parental leave.
Offers a flexible work model with offices and career development resources.
To fuel employees' passion for travel, offers a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership.
Committed to creating an inclusive work environment with a diverse workforce, ensuring all qualified applicants receive consideration without regard to protected characteristics.
Proud to be named as a Best Place to Work on Glassdoor in 2024 and recognized for award-winning culture by Forbes, TIME, Disability:IN, and others.

Hiring process

Assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, can be requested through the Recruiting Accommodations Team.
Employment opportunities and job offers at %hirify_global% will always come from %hirify_global%’s Talent Acquisition and hiring teams.
The official website to find and apply for job openings at %hirify_global% is careers.expediagroup.com/jobs/.

Senior Product Manager, Destination Content (AI)