TL;DR

Staff Design Operations (Product Management): Leading strategy and execution to scale and optimize design operations supporting retail product verticals with an accent on operational excellence, AI tooling, and workflow optimization. Focus on building scalable programs, driving cross-functional collaboration, and fostering a high-performing design culture.

Location: Must be based in Canada

Company

%hirify_global% is a cloud commerce platform powering retail, hospitality, and golf businesses globally, founded in Montréal, Canada, and listed on NYSE and TSX.

What you will do

Lead global strategy and execution for operational excellence in design workflows and systems.
Build and scale programs to elevate design practices including training and onboarding.
Drive operational improvements to increase efficiency and quality, including Agile and AI best practices.
Optimize and implement innovative collaboration tools and technologies.
Create scalable documentation and playbooks to standardize processes.
Define success metrics and foster a positive, inclusive team culture.

Requirements

Must be based in Canada.
At least 7 years of experience in UX Design or related fields with influence in large matrix organizations.
Deep understanding of product, engineering, and design collaboration in agile environments.
Experience implementing and scaling operational programs and strategies.
Strong organizational, communication skills, and tech proficiency including AI tools, Jira, Figma, Miro.

Culture & Benefits

Flexible work environment with remote policies.
Equity options and pension contributions.
Training and career growth opportunities.
Health and wellness credits and enhanced parental leave.
Employee networks, social committees, and computer purchase program.