TL;DR

Senior Solutions Engineer (Observability): Partnering with sales to educate customers on Grafana's value proposition and technical advantages with an accent on technical evaluations, product presentations, and competitive knowledge. Focus on solving technical challenges for customers and driving product conversations based on learned needs.

Location: Remote, United States. Ideally based in Atlanta, GA.

Salary: $204,000 – $239,000 OTE annually

Company

%hirify_global% is a remote-first, open-source powerhouse helping more than 3,000 companies manage their observability strategies with the Grafana LGTM Stack.

What you will do

Partner with the Sales team to articulate Grafana's overall value proposition, vision, and strategy to customers.
Own the technical engagement with customers and help to close high-velocity opportunities.
Deliver product and technical presentations to potential and existing customers.
Proactively communicate with customers and internal teams to provide a feedback loop on products.
Drive product conversations based on needs and problems learned during customer interactions.
Work with the team to enhance documentation, write blog posts, and create other enablement material.

Requirements

Must be located in the United States, ideally in Atlanta, GA.
5+ years of technical pre-sales experience, ideally with Open Source technologies or in the Metrics/Monitoring space.
Strong judgment, collaboration, and leadership for a high-growth startup environment.
First-class written and oral communication skills for remote internal teams and worldwide customers.
Technical mindset and a desire to grow technically, with a love for solving technical challenges.

Culture & Benefits

100% Remote, Global Culture with talent from around the world.
Opportunity to tackle meaningful work in a high-growth, ever-evolving environment.
Transparent communication and open decision-making.
Innovation-driven culture with autonomy and support for new ideas.
Open Source roots built on community-driven values.
Global annual leave policy of 30 days per annum, including 3 Grafana Shutdown Days.
In-person onboarding for new Grafanistas.