TL;DR

Sales Support Specialist: Supporting sales efforts and managing client inquiries for %hirify_global%'s B2B department with an accent on providing exceptional customer service and processing group sales. Focus on understanding event dynamics, driving large group sales, and maintaining accurate client records.

Location: Remote

Company

%hirify_global% is the world’s leading tech platform for culture and live entertainment, aiming to democratize access to culture and entertainment globally.

What you will do

Own group sales for a list of %hirify_global% events, understanding their dynamics and target segments.
Collaborate with Product Managers to drive large group sales by providing feedback and recommendations.
Manage incoming group requests via various channels (mail, phone, chat).
Support customers with inquiries and questions related to group ticket purchases.
Process payments and ticketing for group sales.
Maintain accurate records of client interactions and sales activities.

Requirements

Excellent communication and interpersonal skills.
Structured approach to work and good prioritization skills.
English: Required, other languages desirable.
Ability to work independently and as part of a remote team.
Previous experience in customer service, sales support, or a related role is preferred.

Culture & Benefits

Be part of a mission-driven company aiming to democratize access to culture and entertainment.
Work with a proprietary cutting-edge technology and data-driven platform.
Collaborate with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound.
Backed by leading global investors.
Opportunity to help shape the future of entertainment with a hands-on mindset.