TL;DR

Senior Project Manager (Professional Services): Leading and ensuring successful delivery of complex projects for %hirify_global% clients with an accent on client relationship management, project planning, and team leadership. Focus on driving project growth, managing multiple project managers, and maintaining high customer satisfaction.

Location: Must be based in the United States (Tennessee, Texas, Florida) with hybrid work format

Salary: $122,900 - $228,300

Company

%hirify_global% empowers organizations worldwide with AI-powered customer experience orchestration platforms, focusing on customer loyalty, workforce engagement, and operational efficiency.

What you will do

Drive successful project implementation and delivery within budget and timelines.
Build and maintain relationships with account teams, executives, customers, and partners.
Lead discovery, estimating, delivery, deal shaping, and support activities.
Align resources to meet revenue and margin goals.
Mentor and provide leadership to geographically diverse project managers.
Manage customer satisfaction and resolve service engagement issues.

Requirements

Must be based in the United States (Tennessee, Texas, Florida) with ability to travel up to 30%.
Bachelor’s degree or higher in Business or Computer Science.
5+ years of hands-on Professional Services experience and 3+ years in leadership roles.
Strong communication and management skills with ability to lead diverse teams.
Experience in selling, delivering, and supporting projects.

Culture & Benefits

Medical, dental, vision insurance, and telehealth coverage.
Flexible work schedules and work from home opportunities.
Development and career growth opportunities.
Open time off plus 10 paid holidays.
401(k) matching program, adoption assistance, and fertility treatments.