Business Analyst (Travel)

TL;DR

Business Analyst (Travel): Analyze and optimize travel and accounting workflows for a global travel-tech company with an accent on travel booking flows, financial processes, and stakeholder communication. Focus on translating complex travel and accounting requirements into actionable specifications and facilitating cross-team alignment.

Company

Global travel-tech company providing various travel services.

What you will do

• Analyze travel industry trends and business requirements related to travel and accounting processes.
• Collaborate with stakeholders to gather and clarify requirements for travel operations and financial workflows.
• Develop process maps and functional specifications for IT and development teams.
• Facilitate workshops and meetings to align business, finance, and technical teams.
• Monitor project progress and provide updates on timelines and deliverables.
• Support user acceptance testing by defining test cases for travel and accounting scenarios.

Requirements

• 3+ years as a Business Analyst in travel or TMC domain
• Proficient English (written and verbal)
• Strong understanding of travel booking flows and GDS platforms (Sabre, Amadeus, Travelport).
• Basic to intermediate knowledge of accounting lifecycle concepts (invoicing, payments, reconciliation).
• Experience in Agile environments and excellent communication skills.

Nice to have

• Knowledge of NDC and evolving GDS strategies.
• Familiarity with mid-office/back-office travel and financial reconciliation systems.
• Experience with invoice automation tools and Microsoft Dynamics.
• Understanding of PNR lifecycle.

Culture & Benefits

• Vacation as per local laws with encouragement to rest properly.
• Assistance with health insurance policies.
• 10 days sick pay without doctor's note, then as per local laws.
• Time off for state holidays regardless of client schedule.
• Corporate parties and social events.
• Support for technical and everyday work issues.