TL;DR

Technical Monitoring Engineer (Embedded): Monitor and optimize real-time performance of pet tracking devices, connecting hardware, firmware, and software to ensure product reliability and customer satisfaction with an accent on data analysis and firmware performance. Focus on solving complex technical issues, analyzing device errors, and collaborating cross-functionally to improve monitoring systems and firmware.

Location: Must be based in Austria with a valid Austrian work permit

Company

%hirify_global% is a trusted company focused on keeping cats and dogs safe and healthy through innovative pet tracking technology.

What you will do

Drive real-time monitoring and optimization of pet tracking devices in the field
Analyze hardware, firmware, and software interactions to generate actionable insights
Monitor firmware performance and translate findings into improvements
Investigate technical issues and device errors, providing innovative solutions
Track KPIs and product performance to exceed customer expectations
Collaborate with Product, Firmware, and Customer Experience teams to enhance product reliability

Requirements

Must have a valid Austrian work permit and be based in Austria
Strong understanding of electronics and hardware, ideally with embedded systems experience
Knowledge of firmware and software development and their interaction with hardware
Programming skills, especially in low-level or embedded programming on microcontrollers, are a strong advantage
Analytical mindset with motivation to build and improve monitoring systems
Very good English skills

Nice to have

Experience in cellular or GPS technologies
Technical education in electronics, electrical engineering, mechatronics, or related fields

Culture & Benefits

4-day work week (35 hours)
Hybrid work setup with flexible schedule
Pawternity leave and wellness bonus
Half-price public transport
Online learning budget and relocation support
International team environment