TL;DR

Senior Executive Technology Support Consultant: Providing white-glove technical support to advisors, staff, and C-Suite Executives in a high-visibility Investment Center storefront and Boston office with an accent on executive-level professional presence, exceptional social and interpersonal skills, and strong technical expertise across end-user, collaboration, and AV technologies. Focus on proactively supporting VIP visits, client events, executive presentations, and maintaining compliance with enterprise security standards.

Location: Must be based Onsite in Boston, Massachusetts.

Salary: $100,500.00 – $141,900.00

Company

%hirify_global% is a financial services company focused on helping customers achieve financial freedom.

What you will do

Provide hands-on, concierge IT support for advisors, staff, and C-Suite Executives.
Respond quickly to issues impacting executive meetings, client presentations, and communications.
Proactively support VIP visits, client events, and executive presentations, including pre-testing rooms and technology.
Support and maintain onsite technology and systems including laptops/desktops, mobile devices, printers, conference room AV, and video conferencing equipment.
Partner with corporate IT to maintain compliance with enterprise security standards.
Translate technical topics into clear, non-technical communication for executives and advisors.

Requirements

Associate’s degree in IT, Computer Science, or equivalent experience.
5+ years of IT support experience, ideally in financial services or other client-facing corporate environments.
Strong executive support background.
Deep experience supporting Windows, macOS, Apple iOS, Android, Microsoft 365, and Microsoft Teams.
Proficiency with Jamf, Intune, ServiceNow, networking fundamentals, desktop systems, collaboration tools, and AV technologies.
Executive presence and communication with a refined, business-appropriate appearance and demeanor are required.

Nice to have

Service-first mindset with strong discretion and confidentiality.
Calm, resourceful, and proactive under pressure, especially during live meetings and events.
High emotional intelligence with the ability to adapt communication style and build trust quickly.
Strong organization and follow-through while balancing multiple priorities.

Culture & Benefits

Flexible work environment with fluid career paths and encouragement for internal mobility.
Medical, dental, vision, and life insurance.
401(k) plan with generous company matching contributions (up to 6%) and financial advisory services.
Tuition reimbursement up to $5,250/year.
Generous paid time off, including ten paid company holidays and three floating holidays.
Paid volunteer time (16 hours per calendar year).