TL;DR

Partner Relationship Associate (Fintech): Managing and nurturing relationships with white-label partners to facilitate client onboarding and engagement with an accent on liaison between external partners and internal teams (onboarding, compliance, operations). Focus on process improvement, addressing partner queries, and ensuring accurate documentation and compliance.

Location: Sydney CBD Office (4 days in the office, 1 day from home)

Company

%hirify_global% is a global fintech firm empowering businesses to expand internationally through tailored financial solutions, with over 1700 professionals across 40+ offices worldwide.

What you will do

Develop and maintain strong relationships with white-label partners (Programme Managers).
Act as the main point of contact between external partners and %hirify_global%’s internal teams (onboarding, compliance, operations).
Coordinate the onboarding process for new partners, ensuring documentation and compliance.
Provide continuous support to partners regarding compliance, operational processes, or system functionalities.
Identify and recommend improvements within the partner relationship management process.

Requirements

Bachelor Degree level education preferred.
Previous experience in a relationship management or client-facing role.
Strong understanding of compliance and operational processes.
Excellent verbal and written communication skills.
Strong analytical and problem-solving abilities with a proactive approach.
High level of accuracy and attention to detail.

Culture & Benefits

Join a collaborative and innovative environment within a dynamic, high-growth industry.
Opportunity to advance your career in a fast-paced FinTech sector.
Part of a culturally diverse team across 29+ markets worldwide.
Company received a £350 million investment from Banco Santander.
Commitment to an inclusive workplace with active employee networks like Women’s Network and LGBTQIA++ Network.