Senior Billing Analyst

TL;DR

Senior Billing Analyst (Finance): Managing the full billing cycle from invoice creation to payment posting and credit memos, with an accent on identifying and resolving billing and payment discrepancies. Focus on continuous process improvements and managing accounts receivable aging reports in a high-volume SaaS environment.

Location: Hybrid role based in Waltham, MA, United States.

Salary: $60,400 - $75,500 USD

Company

hirify.global empowers business owners, entrepreneurs, non-profits, and individuals with tools to grow online, dedicated to improving product quality from a customer standpoint.

What you will do

• Manage the full billing cycle, including invoice creation, distribution, payment posting, and credit memos.
• Identify, research, and resolve billing and payment discrepancies, including chargeback claims.
• Collaborate with internal teams (sales, customer service) to ensure accurate revenue capture.
• Identify process improvements and support new billing system updates.
• Monitor accounts receivable aging reports and collect outstanding payments.
• Perform bank reconciliations to ensure financial transaction accuracy.

Requirements

• 3+ years of experience in Billing, Order-to-Cash, or Accounts Receivables, preferably in a high-volume SaaS or subscription-based environment.
• Advanced Excel/Google Sheets skills for analyzing large datasets and troubleshooting data anomalies.
• Hands-on experience with NetSuite, Salesforce, and other financial systems (e.g., Zuora, Stripe, Avalara, Workday).
• Demonstrated ability to lead cross-functional initiatives and influence stakeholders.
• Excellent communication, problem-solving, and collaboration skills.
• Ability to manage competing priorities in a dynamic environment while maintaining attention to detail.

Nice to have

• Experience with SaaS pricing models (tiered, usage-based, hybrid).
• Experience with global billing operations and sales tax/VAT exemption management.

Culture & Benefits

• Culture of diversity and inclusion with educational opportunities for all employees.
• Opportunity to support businesses and organizations.
• Opportunities for career growth and professional development.
• Generous paid time off policy and a competitive benefits package.
• Hybrid work model combining remote work with access to office locations for collaboration.