TL;DR

Commercial Salesforce Manager (Salesforce): Developing, optimizing, and managing the Salesforce platform to provide sales, operations, and customer support with necessary tools and insights with an accent on enhancing patient and partner experiences. Focus on optimizing current workflows, building a scalable future setup, and driving digital transformation in a complex commercial landscape.

Location: Hybrid work model, with presence required in Ballerup for in-person collaboration when needed most.

Company

%hirify_global% brings people closer through advanced intelligent hearing, audio, video, and gaming solutions, delivering technology that enhances the senses of hearing and sight.

What you will do

Own the Commercial Salesforce roadmap and ali%hirify_global% it with business strategy.
Optimize CRM processes to improve productivity and data quality.
Serve as the bridge between commercial leadership, IT, and end users to translate business needs into technical solutions.
Oversee configuration, data integrity, and key integrations (MA, ERP, Service).
Manage user roles, permissions, data security (HIPAA/GDPR), and maintain dashboards for real-time insights.
Develop and deliver effective Salesforce training and champion best practices.

Requirements

5+ years’ experience managing Salesforce in a commercial or healthcare setting.
Sales Cloud experience required.
Salesforce Administrator Certification required (Advanced Admin or Consultant certification preferred).
Solid understanding of B2B2C sales processes, ideally within medical devices, audiology, or healthcare.
Experience managing integrations with marketing, ERP, and analytics platforms.
Ability to thrive in a matrix organization and connect with people.

Culture & Benefits

Supportive, collaborative culture with cohesive working relationships and opportunities to share ideas.
Flexible working whenever possible, trusting employees to fulfill responsibilities.
Part of a diverse team of highly motivated individuals.
Focus on an inclusive recruitment process.
Environment to grow professionally.