TL;DR

Ict Assistant: Providing efficient ICT services and effective data management to support North Area Office operations with an accent on compliance with ICT policies, protection mainstreaming standards, and donor requirements. Focus on coordinating multiple ICT support tasks, planning workload, and ensuring timely delivery of hardware, software, and services.

Location: Tripoli, Lebanon (onsite)

Company

%hirify_global% is a humanitarian organization dedicated to supporting displaced people worldwide with core values of dedication, innovation, inclusivity, and accountability.

What you will do

Adhere to NRC policies and provide ICT support to staff including hardware, software, and network maintenance.
Ensure compliance with information security and data privacy standards.
Coordinate ICT support requests and plan workload across multiple priorities.
Maintain and track ICT assets and assist with procurement specifications.
Provide technical support for data collection and system access in line with data protection standards.
Escalate complex issues to ICT Coordinator and contribute to ICT support planning.

Requirements

Location: Must be based in Tripoli, Lebanon
Bachelor’s degree in IT, Computer Science, or relevant field.
1-2 years of experience in Information Technology.
Proficiency in Arabic and English, both written and spoken.
Good cultural awareness and sensitivity.
Proficiency in Microsoft Excel.

Culture & Benefits

Equal opportunity employer committed to diversity, equity, and inclusion.
Supportive and inclusive work environment.
Opportunity to work with experienced professionals in humanitarian field.
Values dedication, innovation, inclusivity, and accountability.