Senior Site Reliability Engineer

TL;DR

Senior Site Reliability Engineer (DevOps): Engineering and optimizing cloud-based microservices infrastructure and distributed systems for a global email platform with an accent on system reliability, automation, and scalability. Focus on designing and maintaining complex distributed databases, automating operational workflows, and solving challenges in large-scale infrastructure management.

Location: Flexible remote work from anywhere

Salary: $143,000 - $179,000 per year

Company

hirify.global is a leading global communications platform powering customer engagement through mobile messaging, voice, and email with AI-infused infrastructure serving major enterprises worldwide.

What you will do

• Collaborate with teams to define and implement system requirements and improvements.
• Design, build, and maintain cloud-based microservices infrastructure.
• Automate operational tasks and remediation processes to enhance efficiency and reliability.
• Proactively resolve system issues using monitoring tools and cross-team collaboration.
• Ensure performance and availability of distributed datastores at scale.
• Mentor junior engineers and contribute to team growth and best practices.
• Plan and execute strategies for scaling infrastructure as demand grows.

Requirements

• Strong background in infrastructure, operations, or software engineering focused on reliability.
• Experience with cloud platforms such as Google Cloud Platform or AWS.
• Proficiency with configuration management tools like Terraform and Ansible.
• Hands-on experience with monitoring and observability tools such as Prometheus and Grafana.
• Proven experience managing distributed databases like Cassandra and Elasticsearch.
• Strong coding skills in Python, Go, or similar languages.
• Expertise in Linux production systems and public cloud infrastructure.
• Ability to architect solutions for complex technical challenges and lead initiatives.
• Strong interpersonal and communication skills for cross-functional collaboration.
• Ability to mentor and foster a collaborative team culture.

Nice to have

• Experience with container orchestration platforms.
• Expertise in CI/CD pipeline automation and infrastructure as code.
• Knowledge of network architecture and cloud security best practices.
• Experience with containerization and microservices architectures.
• Advanced problem-solving skills in distributed systems.

Culture & Benefits

• Comprehensive medical, dental, and vision plans including telehealth access.
• Free virtual counseling resources through a global Employee Assistance Program.
• 401(k) retirement plans with employer match options.
• Generous paid time off and parental leave policies.
• Flexible remote work policy allowing work from anywhere.
• Paid time off for community volunteer programs.