Sales Manager

TL;DR

Sales Manager: Driving sales and account management for an international payments platform in emerging African markets with an accent on customer acquisition, retention, and engagement. Focus on building strong B2B relationships, managing accounts, and collaborating cross-functionally to improve product and customer satisfaction.

Location: Dakar, Senegal with hybrid work format including office and field visits nationwide

Company

hirify.global enables businesses in emerging markets to pay international suppliers quickly and efficiently, operating across multiple African countries with a fast growth trajectory.

What you will do

• Acquire new corporate customers and convert leads into long-term clients.
• Guide customers through onboarding and support early adoption of the platform.
• Manage and reactivate onboarded, inactive, and churned accounts to drive growth.
• Collaborate with internal teams to relay customer feedback and improve products.
• Document customer interactions and market insights to refine sales strategies.
• Stay informed on competitive trends and emerging market dynamics in fintech.

Requirements

• Must have at least 5 years of experience in sales, account management, or customer success in fintech or financial services.
• Fluent in English and French; knowledge of local languages is required.
• Proven track record managing B2B relationships in emerging markets.
• Strong communication, problem-solving skills, and customer-centric mindset.
• Experience with CRM tools and data analysis.
• Ability to work independently in a fast-paced environment and split time between office and field visits.

Nice to have

• Experience in early-stage VC-backed startups or top-tier consultancy.
• Passion for financial inclusion and emerging markets.

Culture & Benefits

• Competitive salary with share options and benefits.
• Flexible start date with awareness of notice periods.
• Inclusive and diverse team culture.
• Support for accessibility and interview accommodations.