Field Client Advocacy Manager

TL;DR

Field Client Advocacy Manager: Building and managing a scalable client advocacy program to turn client success into a strategic growth engine with an accent on global client storytelling, event integration, and cross-functional collaboration. Focus on designing and executing advocacy strategies, managing client advisory boards, and driving measurable business outcomes through client-led programs.

Location: Remote within the United States, must be able to work US Eastern or Central Time hours

Company

hirify.global is a trusted commerce network platform accelerating growth and optimizing operations for brands, suppliers, and retailers across multiple channels.

What you will do

• Develop and execute a global client advocacy strategy aligned with business objectives and field marketing priorities.
• Partner with regional marketing managers to integrate client stories into events and campaigns.
• Manage client advocate database and coordinate production of advocacy assets.
• Collaborate cross-functionally to amplify client stories across marketing channels.
• Design and manage Customer Advisory Boards for AMER and EMEA regions.
• Support customer awards and recognition programs to highlight impactful use cases.

Requirements

• Must be based in the United States and able to work US Eastern or Central Time hours.
• 5+ years of B2B marketing experience in technology, software, or ecommerce with focus on client advocacy and field marketing.
• Proven experience developing client stories and collaborating with sales and client success teams.
• Strong project management and communication skills with ability to manage multiple stakeholders.
• Experience with CRM and marketing tools such as Salesforce and Marketo.
• Demonstrated ability to design and operate Client Advisory Boards or similar stakeholder groups.

Nice to have

• Experience in SaaS, ecommerce, retail, or marketplace technology environments.
• Familiarity with third-party review platforms and event management tools.
• Experience collaborating with global or regional teams, especially EMEA.

Culture & Benefits

• Remote-first working conditions with flexible work-life balance.
• Comprehensive medical, dental, vision benefits starting Day 1 and company HSA contributions.
• 6% 401(k) match and competitive paid time off including wellness and caregiver leave.
• Additional benefits including pet insurance, legal assistance, life insurance, and employee assistance programs.
• Remote work stipend, tuition assistance, career development opportunities, and charitable contribution match.