TL;DR

Lead User Researcher (Product Design): Leading user research across multiple government projects with an accent on inclusive research, user-centred practices, and strategic insight. Focus on building and supervising research teams, aligning research with service propositions, and applying diverse research methods in agile environments.

Location: London, United Kingdom with Hybrid working model

Company

%hirify_global% is a fast-growing technology company operating across public and private sectors, offering IT consulting and digital transformation services across Europe.

What you will do

Lead user research activities across multiple government projects following GDS design principles.
Build and embed user-centred practices in new teams and agile workflows.
Supervise and develop other user researchers to improve research quality.
Advocate for inclusive research and accessible service design.
Analyze and synthesize research data, presenting findings tailored to different audiences.
Align research activities with strategic service propositions and technological contexts.

Requirements

Full right to work in the UK and eligibility for security clearance.
4+ years of user research experience, including leadership across government projects.
Experience with GDS design principles or equivalent UK public sector standards.
Ability to work in a hybrid model based in London.

Culture & Benefits

Hybrid working with flexible options.
25 days holiday and private medical healthcare.
Pension contribution and life assurance.
Support for professional certifications and learning development.
Access to employee resource groups promoting diversity and inclusion.
Recognized as a top UK employer with a culture of agility and low bureaucracy.