Community Manager (Cybersecurity)

TL;DR

Community Manager (Cybersecurity): Design and manage programs to help customers succeed with hirify.global by fostering community engagement, supporting feature adoption, and driving product feedback. Focus on building scalable engagement, cross-functional collaboration, and measuring community impact on customer satisfaction and growth.

Location: Remote (US)

Salary: $108,000—$149,000 USD annually

Company

hirify.global is a fast-growing startup reinventing cloud security, trusted by over 50% of the Fortune 100 to secure cloud environments globally.

What you will do

• Create programs to help customers adopt features faster, troubleshoot, and discover new use cases.
• Build dedicated community spaces for roles, regions, and industries to foster connection and belonging.
• Encourage and channel customer feedback to influence product development.
• Scale peer support networks with moderators and recognize top contributors.
• Track and analyze data to optimize community engagement and satisfaction.

Requirements

• Must be legally authorized to work in the US without visa sponsorship.
• 3+ years building customer and community programs, familiarity with Slack and community platforms.
• 5-8+ years in tech, ideally SaaS or cybersecurity.
• Comfort with technical content and product roadmaps.
• Proven ability to work in fast-paced environments and solve complex problems.
• Strong communication skills and experience working cross-functionally.

Culture & Benefits

• Medical, dental, and vision insurance.
• Home office setup and monthly connectivity reimbursements.
• Flexible spending accounts and employee assistance program.
• 401(k) retirement plan with employer match.
• Flexible paid time off plus 11 paid holidays and paid leave programs.