Support Engineer (DevOps)

TL;DR

Support Engineer (DevOps/Cloud): Providing top-quality technical support for managed service customers across public and private cloud environments with an accent on monitoring mission-critical systems and streamlining operations through automation. Focus on problem-solving, applying DevOps principles, and enhancing cloud platform support excellence.

Location: Veldhoven

Company

hirify.global is a company providing managed services to customers globally.

What you will do

• Act as the technical point of contact for managed service customers around the globe.
• Provide top-quality support across both public and private cloud environments.
• Monitor and maintain mission-critical systems using tools like Grafana, CloudWatch, and Prometheus.
• Help streamline operations through DevOps principles and automation.
• Take responsibility within a growing international support team.

Requirements

• Proactive and detail-oriented approach with a passion for DevOps.
• Possess a talent for problem-solving in dynamic environments.
• Communicate clearly with both colleagues and customers.
• Experience working with cloud environments and monitoring tools such as Grafana, CloudWatch, and Prometheus.

Culture & Benefits

• Opportunity to make a global impact.
• Grow your skills in modern cloud platforms and support excellence.
• Join a dynamic and growing international support team.