TL;DR

Training Specialist (Education): Deliver customer onboarding and training with an accent on clear communication and educational content creation. Focus on leading live sessions, maintaining knowledge bases, and creating tutorial videos and articles.

Location: Remote, part-time during US EST hours, based in the United States (NY - ET timezone)

Company

%hirify_global% is a company focused on SaaS customer onboarding and training solutions.

What you will do

Track onboarding progress for new customers
Conduct live training sessions and onboarding calls
Maintain and update the Knowledge Hub
Create tutorial videos and step-by-step articles
Collaborate with cross-functional teams

Requirements

Excellent English communication skills (written and spoken)
Clear, confident, and engaging presentation style
Professional on-screen presence for video tutorials and live sessions
Experience in customer onboarding, success, or user training (SaaS preferred)
Ability to explain technical concepts simply and user-friendly
Organized and proactive in managing onboarding timelines

Culture & Benefits

Flexible part-time schedule (20-34 hours per week)
Work remotely within US EST timezone
Opportunity to create impactful educational content