ServiceNow Solutions Architect

TL;DR

ServiceNow Solutions Architect: Lead architectural design and roadmap for the ServiceNow platform including ITSM, ITOM, HRSD, SecOps, and CMDB with an accent on scalable, secure technical solutions and platform governance. Focus on designing integrations, driving CMDB maturity, and ensuring system reliability and security in a federal or regulated environment.

Location: Full remote within the United States

Salary: $120,000 - $165,000 annually

Company

hirify.global delivers innovative IT services and solutions to transform government IT and improve agency operations.

What you will do

• Lead architectural design and roadmap for ServiceNow platform modules including ITSM, ITOM, HRSD, SecOps, and CMDB.
• Translate business requirements into scalable, secure technical solutions aligned with enterprise standards.
• Serve as primary technical liaison for architecture, integrations, and data model strategy.
• Establish and enforce platform governance, development standards, and best practices.
• Oversee configuration, customization, and deployment of ServiceNow applications.
• Provide technical leadership and mentorship to developers and administrators.

Requirements

• Must be able to obtain and maintain a HUD Public Trust clearance
• 8+ years of ServiceNow experience with 3+ years in architectural or lead design roles.
• Deep expertise in ServiceNow modules such as ITSM, ITOM, CMDB, HRSD, and SecOps.
• Strong knowledge of data architecture, scripting (JavaScript/Glide), and integration frameworks.
• Experience with platform governance and enterprise-scale implementations.
• Excellent communication and stakeholder engagement skills.

Nice to have

• ServiceNow Certified Technical Architect or progressing toward certification.
• Experience with Agile, DevOps, and CI/CD pipelines for ServiceNow.
• Experience supporting federal or regulated environments (FISMA, FedRAMP).

Culture & Benefits

• Employee Assistance Program and corporate discounts.
• Learning and development platform including certification preparation.
• Training, education, and certification assistance for full-time employees.
• Referral bonus and internal mobility programs.
• Pet insurance and flexible work environment.

Hiring process

• Virtual video interview with camera on and valid photo ID required.
• Enhanced biometrics ID verification screening.
• Background check including criminal history, education, and employment verification.