TL;DR

Enterprise Vendor Services Manager: Managing a portfolio of high-value enterprise accounts and ensuring successful delivery of vendor compliance services with an accent on client relationship management, service delivery execution, and cross-functional collaboration. Focus on driving service execution, maximizing product adoption, and supporting retention and account health.

Location: Remote within the United States

Salary: $55,000–$65,000 per year

Company

Headquartered in Nashville, Tennessee, %hirify_global% provides integrated risk management and compliance solutions to over 5,000 financial institutions nationwide, recognized for growth and workplace excellence.

What you will do

Serve as primary TPRM contact for enterprise and strategic clients, building trusted relationships including with C-Suite stakeholders.
Guide clients through post-sales lifecycle, managing service timelines, deliverables, and expectations.
Oversee vendor due diligence documentation and work of TPRM Specialists ensuring accuracy and timeliness.
Communicate progress, vendor issues, and service completion to clients; support onboarding and training initiatives.
Collaborate with internal teams to support seamless service delivery and recommend process improvements.
Identify account risks, service gaps, and opportunities for optimization and expansion.

Requirements

Must have 4+ years experience in customer success, account management, or related client-facing roles.
Experience managing enterprise-level or strategic accounts and working with C-Suite or senior leadership.
Bachelor’s degree or equivalent experience in a related field.
Experience supporting complex, multi-division or multi-location clients.
Professional certifications in Vendor Management, Risk Management, or related fields.
Experience in a high-growth SaaS or B2B services environment.

Nice to have

Demonstrated experience working with senior leadership stakeholders.

Culture & Benefits

Fun, fast-paced work environment with community and social events.
Responsible PTO plan, 11 paid holidays, and 2 paid volunteer days.
Medical, dental, vision insurance, mental health benefits, and pet insurance.
Company-paid group life insurance, short- and long-term disability.
401(k) with company match starting Day 1.
Flexible spending and health savings accounts, plus Aflac benefits.