TL;DR

Product Business Analyst (Fintech): Optimizing commercial workflows and client journeys, leading CRM implementation activities, and streamlining internal business processes with an accent on improving client and employee experience and driving operational excellence. Focus on analyzing data, developing dashboards to monitor KPIs, and acting as a liaison between business and technical teams.

Location: Onsite in Luxembourg’s Kirchberg financial district

Company

%hirify_global% Group is a leading provider of online financial services, an EU bank listed on the SIX Swiss Exchange, and has been at the forefront of online investing for 25 years.

What you will do

Optimize commercial workflows and client journeys.
Lead CRM implementation activities.
Streamline internal business processes.
Collaborate with cross-functional teams to improve client and employee experience.
Analyze data and develop dashboards to monitor KPIs.
Act as a liaison between business and technical teams.

Requirements

Bachelor’s degree in Business, Computer Science, Engineering, Information Systems, or a related field.
3-5 years of experience in a product management, business analyst, or similar technical role, preferably in a SaaS or technology company.
Familiarity with CRM systems and their functionalities.
Strong analytical skills with the ability to collect, analyze, and interpret data to inform decisions.
Excellent communication (written and verbal) and interpersonal skills.
Fluent in English and French.

Culture & Benefits

A chance to work in a high-performing team in a collaborative environment.
A comprehensive benefits package including annual performance bonus, occupational pension scheme, and share plan.
34.5 paid holidays.
Concierge services.
Opportunities to develop your knowledge of financial products and markets, including equities, funds, derivatives, and cryptocurrencies.