Engagement Manager

TL;DR

Engagement Manager: Managing success for hirify.global’s largest biopharma and biotech customers across their protein R&D portfolios with an accent on strategic account leadership and multi-stakeholder program management. Focus on building senior relationships, driving measurable ROI, and coordinating cross-functional teams to deliver enterprise value.

Location: Remote - Europe, Amsterdam, Zürich

Company

hirify.global offers an AI-guided software platform for protein discovery and optimization, serving clients in pharma, biotech, agritech, foodtech, and academia with a team based in Zurich and Amsterdam.

What you will do

• Lead post-sale success and adoption across global biotech and pharma enterprise accounts.
• Define and track portfolio-level success metrics and ROI, presenting to senior stakeholders.
• Establish steering committees to align stakeholders and ensure measurable impact.
• Coordinate multi-workstream engagements with Scientific Advisors, Product, and ML teams.
• Drive expansion opportunities by partnering with Account Executives.
• Act as primary escalation and coordination point for enterprise accounts.

Requirements

• Must have 5–7+ years in enterprise client-facing roles in Life Sciences with strong program and relationship management skills.
• Deep understanding of biopharma R&D workflows and ability to engage executive and scientific stakeholders.
• Advanced degree in Molecular Biology, Biotechnology, Bioengineering, or related field or equivalent experience.
• Excellent communication and organizational skills with ability to present scientific and business insights.
• Willingness to travel 20% of the time and work from customer sites.

Nice to have

• Experience managing enterprise SaaS deployments.
• Familiarity with services commercials including SOWs and budgeting.
• Experience with machine learning applications in life sciences or biotech.

Culture & Benefits

• Competitive salary and generous equity stake for full-time employees.
• Distributed team culture with main offices in Zurich and Amsterdam.
• Focus on building the best possible team culture and career progression opportunities.