Sales Engineer (Technical Solutions)

TL;DR

Sales Engineer (Technical Solutions): Manages the onboarding process for new customers, ensuring successful adoption of hirify.global's AI-powered advertising solutions with an accent on technical integration strategy and client communication. Focus on assessing client environments, defining optimal integration paths, and validating implementations.

Location: Hybrid model based in Seoul, South Korea.

Company

hirify.global is a leader in commerce media, providing AI-powered advertising solutions to brands, agencies, and publishers.

What you will do

• Own and manage the onboarding process for all new customers, from commitment to product activation.
• Plan and execute integration strategies to minimize onboarding duration while maintaining high implementation quality.
• Serve as the client’s primary technical point of contact during onboarding.
• Test and validate client implementations, offering actionable feedback to engineering teams on the client side.
• Partner with Sales to support technical validation during pre-sales and ensure a smooth transition into onboarding.
• Collaborate closely with agencies, providing technical guidance and coordination for seamless integration.

Requirements

• Fluent in Korean and English, written and spoken.
• Strong communication, active listening, and problem-solving skills.
• Understanding of basic client/server concepts and web technologies.
• Experience in B2B technical support, onboarding, or implementation is preferred.
• Highly proactive, organized, and able to drive customers and internal teams.
• Curious and eager to continuously learn about web/app integrations, E-commerce Platforms (ECP), and Mobile Measurement Partners (MMP).

Nice to have

• Experience with JavaScript, HTML, SQL or other programming languages.
• Knowledge of Android/iOS environments.

Culture & Benefits

• Hybrid work model blending home with in-office experiences.
• Learning, mentorship, and career development programs.
• Health benefits, wellness perks, and mental health support.
• Diverse, inclusive, and globally connected team environment.
• Attractive salary with performance-based rewards and family-friendly policies.